Welcome to Ruby Country Medical Group
Ruby Country Medical Group brings together Holsworthy Medical Centre, Stratton Medical Centre, Hatherleigh & Shebbear surgeries, serving Holsworthy and Stratton as well as surrounding villages. Our team includes GPs, a Clinical Pharmacist, paramedics, nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support and patient services teams.
We are responsible for advising patients on leading a healthy lifestyle, as well as caring for people needing medical care. We offer a full general practice service and run specialist clinics as indicated in this website. There is also an on-site, independently run, pharmacy.
At Ruby Country Medical Group we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.
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Our phone lines have all gone down today at both sites (Wednesday 14th Nov). Engineers are working on it at the moment. Please bear with us.
Our telephone problem is part of a national problem and restoring it has been given the highest priority. The fault has now been found and the engineers working on it to restore our lines. Thank you for bearing with us.
We have been advised that our phone lines will be back after 3pm. As the lines will be very busy please only call if the matter is urgent. Thank you for your patience.
Unfortunately the reports of the fault on our phone lines being rectified was premature. We are still unable to get calls in or make calls out. We can only apologise for this. The engineers continue to work on the fault. NHS England are aware.
UPDATE 15th NOVEMBER: OUR PHONES ARE BACK ON!
Watch the video below to find out all about E-Consults!
NHS ENGLAND Community Bulletin: Shebbear & Hatherleigh
For the current news on developments in Shebbear & Hatherleigh please press: HERE
RUBY COUNTRY MEDICAL GROUP NEWSLETTER
For our November newsletters please press here:
JOB VACANCY at Holsworthy
We have a part-time vacancy at our Holsworthy site for an additional Patient Services Advisor. Please go to the Job vacancies link on the right of this page for further details.
Due to a nationwide shortage of flu vaccinations for patients in 65+ age group we are now waiting for further supplies to arrive and can only book in patients after 16th November. We have plentiful supplies of vaccine for those who are 64 and under however, so please call if you think you are eligible for a free vaccination. If you have been put on a waiting list for future clinics you will be called once they are available. Thank you for your patience.
To find out more and see if you qualify for a free flu jab follow the link. FLU VACCINATION
IMPROVED ACCESS FOR PATIENTS
Mid Devon Health and Exeter Primary Care are now providing extended hours service for our Devon patients when we are closed, in the evenings and at weekends. These are being held at a number of sites across the county. For more information follow the link; MID DEVON HEALTH (for weekends) and EXETER PRIMARY CARE (for evenings to 8pm).
Kernow Health also operate an extended hours service at Bodmin, Liskeard, Falmouth and Truro. More information and links will be added shortly. If you wish to book in please call us for availability.
FOR SHEBBEAR & HATHERLEIGH PATIENTS
At the request of NHS England we have taken on the running of both Shebbear and Hatherleigh Surgeries as of 2nd July 2018.
NHS ENGLAND STATEMENT
For 19th July updates please press on the following links:
PATIENT LETTER WHERE TO GET MEDS QUESTIONS & ANSWERS
For the 2016 Stratton CQC Inspection report press STRATTON MEDICAL CENTRE INSPECTION REPORT
HGV MEDICALS: Update
From 1st November 2018 our GPs will no longer be able to complete the optical report part of the HGV medical form as they did previously. This will need to be completed by an optician in advance of the GP medical. This will effect all patients wishing to renew their HGV licence and not just patients who wear glasses.
RECEPTION TEAM QUESTIONS
We would like to thank our patients for being so supportive of our Emergency Teams and for answering brief questions on booking. Please note that if you are not able or do not wish to give details of your condition at the time of booking you will be given a telephone appointment with a member of the clinical team so that your condition can be assessed and an appointment given appropriately. Any information you give on booking is always treated as strictly confidential.
BLOOD PRESSURE MONITORING
If you would like to use our own form for monitoring your blood pressure at home please press BLOOD PRESSURE FORM download and/or print off.
To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.
Postcode checker: CLICK HERE to see if you are within Holsworthy's catchment area. Stratton area patients please call 01288 352133 to verify.
If you are in the Shebbear/Hatherleigh area, please check the map in the following link to see if you are within the catchment area: CATCHMENT AREA
(Site updated 15/11/2018)