Welcome to Ruby Country Medical Group
eConsult is available for Patient's of Holsworthy Medical Centre,
Stratton Medical Centre and Hatherleigh Medical Centre
Your eConsult will be with a member of our clinical team with a response no later than the end of the second working day. This service is not suitable for emergency conditions.
Ruby Country Medical Group brings together Holsworthy Medical Centre, Stratton Medical Centre and Hatherleigh Medical Centre, serving Holsworthy and Stratton as well as surrounding villages. We see patients at three sites: Stratton Medical Centre, Holsworthy Medical Centre and Hatherleigh Medical Centre. Our team includes GPs, a Clinical Pharmacist, paramedics, nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support and patient services teams. We also have access to two social prescribers employed by the local Primary Care Network.
We are responsible for advising patients on leading a healthy lifestyle, as well as caring for people needing medical care. We offer a full general practice service and run specialist clinics as indicated in this website. At two sites there is also an on-site, independently run, pharmacy. At Hatherleigh we have an integral dispensary.
At Ruby Country Medical Group we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.
RUBY COUNTRY MEDICAL GROUP NEWSLETTER
For our August newsletters please press either of the links below.
STRATTON CQC INSPECTION
A huge THANK YOU to everyone involved in the CQC inspection at our Stratton site on Tuesday 18th June: staff, patients and inspectors. It was a very positive day. The full report and findings will be available at a later date and posted on the website as soon as we have them.
DR BICKERTON & DR HALCROW left our Holsworthy practice at the end of July to continue their experience as qualified doctors elsewhere. Many patients have benefited from their care whilst they have been with us and spoken highly of the treatment and attention they have received. We wish them well as they go and thank them for all the work they have done.
DR GREEN-ARMYTAGE and DR SHAW are continuing at our Stratton practice for the time-being. We will notify patients if this changes. Dr Green-Armytage's patients are being looked after by Dr Tess Pestridge; Dr Shaw's patients by Dr Cate Hall and Dr Abi Jones-Pahdi.
COMING SOON! We are looking forward to the arrival of two new permanent GPs at our Stratton site. Husband and wife team - Dr Victor D'Ambrogio and Dr Mel D'Ambrogio will be joining us in August (Dr Vic) and in September (Dr Mel). We hope to give them a good Stratton welcome when they arrive!
SOCIAL PRESCRIBING? What's it all about?
SOCIAL PRESCRIBING is a way of linking people to the vast array of services, groups and activities provided locally to help people develop happier healthier lifestyles. Patients can be referred to Dawn and Kate by their GP or by contacting them directly at any of the named surgeries above. Clinics will hopefully be starting at the end of August 2019.
Dawn Bauling and Kate Longthorne are our two new Social Prescribers and are employed across 6 local practices: Stratton, Holsworthy, Black Torrington, Bradworthy, Neetside and Hatherleigh, by the local Primary Care Network.
If you would like to see the RCMG Handbook please follow the link: RCMG HANDBOOK
WE ARE NOW A PARK RUN PRACTICE....have a look and see what's involved! PARKRUN
IMPROVED ACCESS FOR PATIENTS
From 2nd April 2019 we are offering Improved Access appointments for our Devon patients at Holsworthy Medical Centre on a Tuesday and Thursday evening until 8pm, and alternate Saturdays from 9am-12.30pm. These appointments will be pre-bookable and a mixture of face-to-face and telephone consultations. Please be aware that we do not operate a walk-in service during these hours and you will be directed elsewhere if you haven't booked in advance.
We are also able to offer Saturday morning, extended hours clinics to our Stratton patients for Practice Nurse, Nurse Practitioner and Health Care Assistant appointments (including bloods). These are non-urgent, pre-bookable appointments and are being held at HOLSWORTHY MEDICAL CENTRE. The next clinic is on Saturday morning of 17th August and are held fortnightly. Please call 01288 352133 for availability and booking as appointments go very quickly.
Kernow Health also operate an extended hours service at Bodmin, Liskeard, Falmouth and Truro for Cornwall patients. If you wish to book in please call us for availability.
For the 2016 Stratton CQC Inspection report press STRATTON MEDICAL CENTRE INSPECTION REPORT. A further full inspection was completed on 18th June 2019. Report currently pending.
To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.
Postcode checker: CLICK HERE to see if you are within the Holsworthy, catchment area. Patients from Hatherleigh, Shebbear and surrounding area please call 01409 253692 to verify. Stratton area patients please call 01288 352133.
(Site updated 14/08/2019)