Welcome to Ruby Country Medical Group
We will be closed for the Easter Break on Friday 2nd April and Monday 5th April. Please use accuRx below for non-urgent surgery contact, NHSApp or NHS 111 for medical advice and direction or 999 for life-threatening emergencies.
Wishing everyone a happy and healthy Easter break.
accuRx - Online Consultations.
Please click on the surgery you are registered with above to start your online consultation.
Your consultation will be with a member of one of our clinical teams with a response no later than the end of the second working day. This service is not suitable for emergency conditions.
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All 3 of our practices are very much STILL OPEN and available to patients who need us. Please don't be afraid to get in touch: use NHSApp or accuRx for non-urgent, minor ailments or call us on 01409 253692 (for Holsworthy and Hatherleigh patients) or 01288 352133 (for Stratton patients). One of the clinical team will then be able to get back to you and decide whether or not you need to be seen. Please do not come to the surgeries if you have a cough, high temperature or loss of taste or smell. Always ring first.
If you have been asked to attend an appointment with a doctor or a nurse, we will advise you how to proceed and whether to wait in your car or come to the front door.
We have and will continue to take steps to protect the health of our patients and staff, meaning we have substantially reduced the amount of patients attending the practice. Patients who ring in will be assessed clinically by phone first, to ensure we are only asking people to come in who need to do so.
Please follow the link for our Coronavirus information page found on the tab to your right: COVID-19 PAGE
For NHS information giving help having a video consultation call follow the link: VIDEO CONSULTATIONS
For a general statement about how our group will be operating going forward from June 2020, please follow the link :GOING FORWARD TOGETHER
COVID VACCINATION INFORMATION
We are delighted to inform our patients that we are running COVID Vaccination clinics.
When will I be vaccinated?
We are working our way through the JCVI Priority Groups, and are currently starting to book in group 8. We will invite each priority group as we have more vaccine availability. For patients aged 50-54 (group 9), we will be contacting you in the next two weeks, so please wait for us to text or call you.
For further information about the vaccine follow the link:COVID VACCINATION GUIDE
Where will I be vaccinated?
The designated vaccination site for our PCN as agreed by NHS England, is Holsworthy Medical Centre
The team at Holsworthy are busy facilitating the vaccination service for the five practices of the Holsworthy, Bude & Surrounding Villages Coast Primary Care Network (Neetside, Stratton, Bradworthy, Hatherleigh & Holsworthy). We are working closely with our local practices and staff will be coming from all practices to support the programme.
How do I book?
We will be contacting all the eligible patients with details of how to book an appointment. PLEASE DO NOT CALL YOUR PRACTICE as they will not be able to book an appointment for you.
If you are aged 50+, you can use our dedicated Covid Line, 01409 255254, to book or cancel your appointment. The Line will be closed on Friday 26th March for the day due to care home vaccinations.
If you or a family member is eligible for a COVID vaccine please consider how you will travel to the practice (it is likely to be on a weekend). We are working to identify with local volunteer services should you require assistance, and we will be able to provide details at the time of booking.
JCVI Priority Group Progression
We are trying to get hold of patients in the previous groups, alongside those in groups 8-9. Please be aware that we have a reduced number of first doses available in the next few weeks, and we may run out of appointments. Please keep an eye on our Facebook page at Ruby Country Medical Group for regular updates and information.
INTRODUCING LIVI APP
See a GP by video with Livi. Even at the weekend.
Patients of Stratton Medical Centre can now see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day – both on weekday evenings and at weekends. The service is provided free on the NHS.
You can download the Livi app to your mobile phone or tablet, from the App Store or Google Play. Or visit livi.co.uk for more information. Livi GPs are all GMC-registered NHS GPS, who (with your prior consent given to your surgery) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.
This service is in addition to our regular GP sessions, and is available 7am-10pm on weekdays and 8am-4pm on weekends.
Get the Livi app here: Livi – See a GP by video. In minutes.
For a link to information on Covid-19 testing and how to get your test go to: COVID-19 TESTING
Care Homes and Care Home staff can access testing via this link or by calling Public Health England on 0300 303 8162
FOR a link to the NHS Covid-19 App go to: NHS COVID-19 APP
If you are a visitor to our counties please follow the link for information on how to proceed: VISITORS NEEDING GP SERVICES
If you are asked to take a photograph of a rash, spot or other similar condition, to send to us instead of attending the surgery, here are a few tips to help you: TAKING BETTER PHOTOS
TAKING BETTER PHOTOS 2 with pics
Ruby Country Medical Group brings together Holsworthy Medical Centre, Stratton Medical Centre and Hatherleigh Medical Centre, serving Holsworthy and Stratton as well as surrounding villages. We see patients at three sites: Stratton Medical Centre, Holsworthy Medical Centre and Hatherleigh Medical Centre. Our team includes GPs, a Clinical Pharmacist, paramedics, nurse practitioners, practice nurses, health care assistants and phlebotomists as well as our practice management and administrative support and patient services teams. We also have access to two social prescribers, first contact physiotherapists and a mental health practitioner employed by the local Primary Care Network.
We are responsible for advising patients on leading a healthy lifestyle, as well as caring for people needing medical care. We offer a full general practice service and run specialist clinics as indicated in this website. At two sites there is also an on-site, independently run, pharmacy. At Hatherleigh we have an integral dispensary.
At Ruby Country Medical Group we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important that you know who you are speaking to, so our office staff wear a name badge and identify themselves on the telephone.
RUBY COUNTRY MEDICAL GROUP NEWSLETTER
For our April group newsletter please press the link below.
GP QUALITY PANEL
Delighted to show you our GP Quality Panel results as 'Excellent'.
If you would like to see the RCMG Handbook please follow the link:RCMG HANDBOOK
Please note, due to Covid-19, some of our services may be operating slightly differently in line with PHE and NHSE guidance.
HOLSWORTHY EMAIL: firstname.lastname@example.org
To access the online services available at the medical centre simply come in to reception to obtain a username and password. Please be aware that we can only give these details to the person to whom they belong. ID will need to be provided.
CLICK HERE to see if you are within the Holsworthy catchment area.
CLICK HERE to see if you are within the Stratton catchment area.
CLICK HERE to see if you are within the Hatherleigh catchment area.
CLICK HERE to see if you are within the Shebbear catchment area.
Alternatively call 01409 253692 for Holsworth, Hatherleigh and Shebbear and 01288 352133 for Stratton.
(Site updated 01/04/2021)